“Very satisfied with service I received from the guys at Taylor’s. Paul kept me informed every step of the way from diagnosis to repair. Repairs completed on time with the nice touch of a beautifully valeted car on collection. Would thoroughly recommend Taylor’s 5 star service.”
– Christopher Eade
“Paul and the other staff who I dealt with could not have been more helpful. Would definitely recommend and would rather drive the extra 20minutes than take to my local dealer.”
– Liz Reynolds
“I have been using Taylor’s for more than 15 years on my assorted family cars. They are always professional, honest and good value.
They allow me to discuss my cars with the mechanics doing the work. With both regular maintenance and the odd emergency they have always been there for me and my family. Denis, Paul, the mechanics and the front desk team are all a pleasure to deal with. Yes I have had the odd issue (a wheel refurb with defects) and they redid it without question. A gem of a family garage.”
– Stewart Reeves
“Great service from a great team. Have been using Taylor’s for over 12 happy years and highly recommend them for the courtesy and quality of their work.”
– Robert Downes
“Our vehicle broke down on the way to the Tunnel, suitcases, kids and all. Chelmsford was the nearest town so we limped there. 2 other dealers were unable to help for at least 4 days, which would have meant no holiday.
Taylors committed to help that day and get us back on the road, and delivered on that promise. The flexibility, commitment, skill and sheer friendly positivity that the team displayed was simply outstanding. It was a difficult job in extreme heat. They didn’t have to help us. They didn’t need to make us a priority. They didn’t need to be so positive and reassuring. But they not only helped but lifted our spirits with their can do attitude and empathy.
They stepped up when others refused to help and gave us back our summer holiday. Thank you Paul and team. We simply cannot thank you enough for saving our family holiday. I salute every single one of you.”
– Matt Atkin
“The service I received from Taylor’s was first rate, they were obliging with booking, drop off and collection timings, there was no issue with leaving my car overnight.
The work required was a simple upgrade, but they checked with other concerns I raised and solved an issue I had for a long time. My vehicle was then cleaned and ready in good time.”
– Warren P
“Expertise and professionalism have kept my two elderly cars in good condition. Members of staff are invariably helpful, smart, patient and knowledgeable. Their high morale reflects excellent team spirit. Charges are fair and reasonable. After 65 years of motoring, this is by far the best garage I have experienced. “
– Captain Richard Husk C.B.E. R.N.
“Couldn’t ask anymore of this garage. They have always been polite and there to help me and my husband when we need them. We have been using them for the last 4 years and the service we receive is first class. I used to work local to this garage when using them and I still travel from my home address in Colchester to use them. They look after my Ford and my husbands Audi. I recommended this garage to my friends and family are happy with the service they provide.”
“I recently purchased a beautiful used Jaguar from Taylor’s and have had the best buying experience ever, after sales customer service is second to none, correspondence is fast, polite,efficient and they even go that little bit further than you would expect. I would highly recommend Taylor’s to anyone, any day of the week, I travelled over 200 miles to make my purchase and it was well worth it!”